Privacy Policy

At Wizd, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have.

Information we collect

We collect information you provide directly, including:

• Name and email address when you sign up or contact us
• Business information you share during onboarding
• Message templates and communication samples used to train your AI
• Usage data and logs from your Wizd account

How we use your information

We use your information to:

• Build and maintain your AI messaging system
• Provide customer support and respond to enquiries
• Improve our platform and develop new features
• Send product updates and relevant communications (you can opt out at any time)

Data used to train your AI

Message samples and communication data you share with us are used solely to train your individual AI. This data is not shared with other customers or used to train any shared models. You can request deletion of this data at any time.

Data sharing

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate our platform (such as hosting providers and analytics tools), but only to the extent necessary to deliver our service.

Data retention

We retain your data for as long as your account is active, or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at admin@wizd.ai.

Cookies

Our website uses minimal cookies for analytics and to remember your preferences. You can disable cookies in your browser settings.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at admin@wizd.ai.

Contact

If you have questions about this policy, email us at admin@wizd.ai or visit our contact page.